Loaf Letter – Shipping & Returns Policy 

1. Shipping Areas

We deliver across the UK.

Collection may be available for certain products.

2. Delivery Times

Delivery windows are estimates.

Courier delays may occur.

3. Packaging

Items are packaged securely to maintain freshness.

4. Damaged Items

Report damage within 24 hours with photos.

5. Incorrect Items

Report incorrect items within 24 hours.

6. Returns

Returns are not accepted due to the perishable nature of our goods.

7. Non‑Delivery

We will investigate with the courier.

Refunds or replacements are issued where non‑delivery is confirmed.

8. Cancellations

Cancellations are only possible before production begins.