How It Works

At Loaf Letter, we make gifting simple, warm, and delicious. Whether you’re sending a bake to someone you love, treating yourself, or earning rewards through The Crumb Club, here’s how everything works.

If you’re looking for delivery timings, allergens, or other practical details, you’ll find those in our FAQs.

 

1. Choose Your Bake (or Bundle)

Browse our collection of artisan treats - each baked fresh in our London kitchen using quality‑first ingredients. Pick a single baked treat or one of our curated gifting bundles.

 

2. Add Your Message

Every order has the option to include a handwritten Loaf Letter note. Tell us what you’d like to say - a birthday wish, a thank‑you, a “thinking of you” - and we’ll write it with care.


3. We Bake, Wrap & Send

Every item is baked to order, triple‑wrapped for freshness, and tucked into our travel‑safe packaging before making its way anywhere in the UK. Every element is designed to keep your order delicious, protected, and beautiful on arrival.

(For delivery timings, tracking, and what happens if the recipient isn’t home, see our FAQs.)


4. Gifting Made Easy

Sending to someone else? Use the 'Anything we should know?' box at checkout to:

  • •  Tell us the name and address of the other recipient
  • •  Write a note you'd like us to share with the other recipient

Ordering for yourself and someone else in the same order? Add the details in the same box.

  • •  List the bake(s) going to the other recipient
  • •  Add the name and address of the other recipient
  • •  Add a note you'd like us to share with the other recipient

We'll take care of the rest.

If you'd like to learn more about  larger or ongoing gifting, visit our Corporate Gifting Page or get in touch


5. Earn Rewards with The Crumb Club

Every order earns crumbs (points). Collect them, save them, and turn them into treats.

You’ll earn crumbs when you:

  • •  Place an order
  • •  Refer a friend
  • •  Celebrate a birthday
  • •  Follow us on socials

For how to redeem crumbs, expiry, click here.)


6. Why Loaf Letter?

You can expect:

  • •  Travel-safe packaging
  • •  Fair prices
  • •  Ingredients you'd find in your own kitchen
  • •  Optional handwritten notes
  • •  Rewards with every order
  • •  Easy gifting for you and others

 

Cake is a love language, and we make it easy to speak it.